Website 3W Logistics

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3W Logistics is hiring a Business Analyst.

About the Role

We are looking for a highly skilled Business Analyst to support our digital initiatives in logistics and operations. The role
focuses on understanding complex operational processes, gathering and validating business requirements, and collaborating
with cross-functional teams to design effective solutions.

Key Responsibilities

  • Elicit, document, and validate business requirements from stakeholders across operations, logistics, and customer
    facing teams.
  • Analyze existing workflows (“as-is”), identify inefficiencies, and propose optimized future-state (“to-be”)
    processes.
  • Develop clear functional specifications, user stories, and acceptance criteria for system development.
  • Collaborate with development, QA, and project management teams to ensure successful delivery.
  • Support data modeling, system integration, and process automation initiatives.
  • Participate in user acceptance testing (UAT) and recommend improvements based on feedback.

Qualifications

  • Bachelor’s degree in Business Administration, Management, Information Technology, or related field.
  • Minimum 3 years of experience as a Business Analyst or in a similar role.
  • Strong experience in requirement gathering, process analysis, and documentation.
  • Familiarity with logistics, supply chain, warehouse operations, transportation, or related domains is a plus.
  • Skilled in at least 1 process modeling tools (BPMN, UML, flowcharts,…) and business documentation.
  • Excellent analytical, problem-solving, and communication skills; able to work with cross-functional teams.

Preferred Experience

  • Exposure to operational or digital transformation projects in logistics.
  • Knowledge of regulatory compliance, customs procedures, or documentation management.
  • Experience with ERP, CRM, or other digital operations platforms.

What We Offer

  • Opportunity to contribute to impactful digital initiatives in a professional, international-standard environment.
  • Exposure to modern tools and processes in logistics and operations management.
  • Competitive compensation and benefits package.

To apply for this job email your details to hr.sgn@3w-logistics.com

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About Mr William (CEO)

Mr. William, Vietnamese name Vu Van Nho, is the CEO of 3W Logistics. In his leadership role, he is responsible for strategic development, business operations, and improving the company’s logistics service quality.He has experience in logistics, import-export operations, and international transportation, especially in sea freight, air freight, inland transportation, customs procedures, and supply chain solutions for businesses.With a practical business mindset and a customer-focused approach, Mr. William aims to develop 3W Logistics into a reliable, professional, and efficient logistics service provider for import-export companies in Vietnam.